Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact details (name, phone number, email address)
• Reservation and booking details
• Event or function preferences
• Payment information (securely processed via third-party providers)
• Any additional information you provide when contacting us

2. How We Use Your Information

Your information is used to:

• Manage reservations, bookings, and events
• Provide customer service and respond to enquiries
• Process payments securely
• Improve our services and customer experience
• Send marketing communications (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Trusted third-party providers (e.g. booking systems, payment processors)
• Legal authorities if required under Australian law

All third parties are required to handle your information securely.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These include:

• Secure systems and encryption
• Restricted access to data
• Ongoing monitoring of our systems

5. Cookies & Website Use

Our website may use cookies to:

• Improve your browsing experience
• Analyse website traffic and performance

You can disable cookies in your browser settings if preferred.

6. Access and Correction

You have the right to:

• Request access to your personal information
• Request corrections if your information is inaccurate or outdated

Please contact us using the details below.

7. Marketing Communications

If you have opted in to receive marketing communications, you can unsubscribe at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website.